Privacy Policy

Effective Date: 30/12/2025

At Reset Finance, we are committed to protecting your privacy, safety, and dignity. This Privacy Policy explains how we collect, use, and protect your information when you engage with our services.

1. What We Collect

We may collect the following types of information:

Basic contact details (e.g., name, email address, phone number)
Information you provide when requesting support or onboarding
Non-identifiable usage data to improve our services

We do not collect or store your banking credentials, card numbers, or personal financial data. All financial services are provided by third-party partners.

2. How We Use Your Information

We use your information to:

Provide harm-reduction financial tools and support
Communicate with you about your service
Improve our systems and user experience
Comply with legal and ethical obligations

We do not sell, rent, or share your personal information with advertisers or unrelated third parties.

3. Data Security

We take your safety seriously. We use secure systems and limit access to your information. Where we work with partners, we ensure they meet strict privacy and data protection standards.

4. Your Rights

You have the right to:

Access the information we hold about you
Request corrections or deletion
Withdraw consent at any time

To make a request, please contact us at:
📧 andrew@resetfinance.com.au

5. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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